I noticed that Chantal was really confident about the changes she had made, due to the hard work of keep trying new products adjusting them if they didn't work at first, but definitively would work after. In fact all the ideas that where proposed throughout the creation process, where amazingly thought through, and developed in precise detail, which gave them the result of having happy customers because they felt as if being at home, a cozy environment, and a pleasant place to wait.
I was really surprised by this presentation, especially by the hard work behind it. I believe that as a innovative group they definitely succeeded, and it is amazing how they have future plans of implementing this same ideas in other locals.